We’re People’s Choice.Since 1949, we’ve been empowering our members to create the life they want through modern banking and personal service. We’re proudly Australian and know a thing or two about the communities we serve, because we’re part of them too.
We’re a credit union.And that means our members are our owners. It also means that any profit we make is invested right back into the organisation to benefit our members and their communities.
We’re for all your financial needs.From a home loan to a transaction account, insurance to a personal loan, you can cover all your financial needs in one place.
We’re all about personal service.Whether you’re after a Home Loan Adviser or a Financial Planner, you can pop in to see us at your nearest branch – or we can come to you and chat about your goals. Of course, a friendly voice is only a phone or video call away, too.
We’re always thinking ahead.Plan, save, work out what you can borrow or just move money quickly – it’s all possible. And all part of how we’re doing our bit to create an easier world to live in.
Banking for a better tomorrow.
At People’s Choice we have a long history of supporting our members and their communities.
We believe building strong communities benefits us all. That’s why we’ve partnered with fantastic organisations and events, chosen with member and staff input, to help make a real difference in the community.
We’ll continue to always put our members first, support fantastic organisations and events, and never invest in Fossil Fuels.
Now more than ever, we'll be putting the spotlight on our members, communities and the environment in our mission of creating a better future.
As a member you own us
Our purpose is not to maximise shareholder return, but to maximise the benefits provided to members.
Our ConstitutionOur constitution provides the framework for how we operate and governs our business decisions.
Customer Owned Banking Code of Practice
To ensure we operate in a fair and ethical manner, People's Choice supports the Customer Owned Banking Code of Practice, developed for credit unions by the Customer Owned Banking Association.
Our focus is to provide high levels of friendly, personalised service and value-for-money products while still generating profit, so we are able to give back to our members.
As a subscriber to the Customer Owned Banking Code of Practice, we are required to adhere to the obligations of the code, along with all financial services laws. Our business practices, products and services are designed to comply with this code.
10 Key Promises
The Code contains 10 promises:1. We will be fair and ethical in our dealings with you
2. We will focus on our customers
3. We will give you clear information about our products and services
4. We will be responsible lenders
5. We will deliver high customer service and standards
6. We will deal fairly with any complaints
7. We will recognise our customer's rights as owners
8. We will comply with our legal and industry obligations
9. We will recognise our impact on the wider community
10. We will support and promote this Code of Practice.