Disclosure Documents
There is certain information we are required to provide relating to our products and services to ensure you make the right choice for your individual circumstances, and are fully aware of your rights and obligations, as well as all fees and charges.
Deposit Products
- Accounts & Access Facilities Terms & Conditions
- Term Deposit Accounts Terms & Conditions and Fees & Charges
- Term Deposit - Notice to Depositor
Lending Products
- Break Cost Key Facts Sheet
- Credit Card Key Facts Sheet
- Credit Guide
- Credit Guide - Credit Assistance Provider
- Lending Terms & Conditions
- Loan Mortgage Insurance (LMI) Fact Sheet
- Memorandum of standard terms of mortgage
Business Products
Fees & Charges
Wholesale Products
Digital Banking
Target Market Determinations
Open Banking
Privacy & FSG
General
- Annual Report Opt-in
- Complaint Management Promise
- Customer Owned Banking Code of Practice
- Customer Owned Banking Code of Practice (2018)
- Member Charter Brochure
- People's Choice: Safe and Secure
- Rates
- Whistleblower Policy
- Whistleblower Procedure
Public Notices
Insurance Product Disclosure Statements
- Boat Insurance
- Travel Insurance
- Car Insurance
- Motorcycle Insurance
- Caravan Insurance
- Trailer Insurance
- Home Insurance
- Home Building Key Facts Sheet
- Home Contents Key Fact Sheet
- Landlord Insurance
Premium, Excess and Discounts Guides
- Boat Insurance
- Car Insurance
- Motorcycle Insurance
- Caravan Insurance
- Trailer Insurance
- Home Insurance
- Landlord Insurance
Change Notice Terms and Conditions
In addition to these legal requirements, listed below are some other important documents which may assist you with your day-to-day banking:
For more information about any of these products contact us on 13 11 82 or visit any branch.