Alerts

Important information for members.

We are aware that there has recently been an increase in scam activity impersonating the People's Choice fraud department. People’s Choice will never contact you to request your internet banking password, Visa card number, or SMS transactional one-time passcodes. If you receive a call claiming to be from People’s Choice asking for this information, hang up and call us back on 13 11 82 so that you can be sure that you are talking to us.

For more information on keeping your details safe, visit https://www.peopleschoice.com.au/help-and-support/fraud-and-scams

Scams and fraud are evolving every single day, so it's important to stay alert.

Impersonation scams can occur via email, social media, phone call or SMS and attempt to gain personal or banking information by pretending to be your financial institution. These scams are becoming more and more sophisticated and difficult to recognise.

People's Choice will always remain committed to being at the forefront of these changes to protect our members. There are a number of organisations also committed to increasing the understanding and knowledge of these issues to help consumers protect themselves and their families.

If you have been contacted or are concerned about your privacy, contact People's Choice immediately by calling 13 11 82 or visiting a branch.

Some key resources include:
www.cyber.gov.au
www.moneysmart.gov.au
www.oaic.gov.au
www.scamwatch.gov.au
www.staysmartonline.gov.au
www.microsoft.com/security