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Are you a member?
For account-specific enquiries, please send us a Secure Mail via Internet Banking.
How to send us a Secure Mail:
- Login to Internet Banking
- Click ‘Services' then ‘Mailbox’
- Select to receive a Secure Code or a Push Notification
- Click ‘Compose’ to start your message and hit send when finished
More ways to get in touch
If you're overseas, please call +61 8 8305 8305.
Cards
Lost cards
If you've lost your card, or your phone and you use a digital wallet, contact us right away.
Within Australia
Call 13 11 82 or visit your nearest branch during business hours.
From overseas
Call +61 2 8299 9101To arrange for an emergency VISA card to be issued to you, please visit the VISA website to find the contact details for each country.
Transaction disputes
Is there a transaction on your statement that you think may be incorrect?
If you need to dispute a transaction or advise us of an unauthorised one, we're here to help.Card fraud
Think you may have experienced card fraud?
Call 1300 705 750 within Australia (available 24hrs a day); or
Call +61 2 8299 9534 from overseas.
Our consultants may call you to confirm suspicious transactions on your card.
Learn more about the anti-fraud measures we have in place to protect you.
Need some expert advice?
Home Loan Advisers
No matter where you are in your homebuying journey, our Home Loan Advisers are here to help.
Business Bankers
For all your business needs, reach out to one of our Business Bankers.
Insurance
Make a claim
Do you have an insurance policy and need to make a claim?
Contact the dedicated 24-hour claims hotline on 13 24 80, or to enquire about an existing claim call us on 13 11 82.
Click here to make a Home Insurance claim online
Click here to make a Car Insurance claim online
Bereavement care
Contact our dedicated team
We are here to help you if you are dealing with the difficulties of bereavement.
Please call 13 11 82 or click on the link below to visit our dedicated page on deceased estates.
Our Head Office is located at 50 Flinders Street, Adelaide 5000.
If you'd like to send us a letter:
People's Choice
GPO Box 1942
Adelaide SA 5001To find your nearest Home Loan Adviser, Business Banker or branch, click the link below.
Make an online enquiry
Online enquiry form
If you'd like to make an online enquiry, you can fill out this form.