For account-specific enquiries, please send us a Secure Mail via Internet Banking. 

How to send us a Secure Mail:

  1. Login to Internet Banking
  2. Click ‘Services' then ‘Mailbox’
  3. Select to receive a Secure Code or a Push Notification
  4. Click ‘Compose’ to start your message and hit send when finished

More ways to get in touch

Our support specialists are based in South Australia and available from:
8am - 8pm Monday to Friday (ACDT)
8.30am - 4.30pm Saturday (ACDT)

If you're overseas, please call +61 8 8305 8305.


  • Lost cards

    If you've lost your card, or your phone and you use a digital wallet, contact us right away. 

    Within Australia
    Call 13 11 82 or visit your nearest branch during business hours.

    From overseas
    Call +61 2 8299 9101

    To arrange for an emergency VISA card to be issued to you, please visit the VISA website to find the contact details for each country.

    What do I do if my card is lost or stolen?

  • Transaction disputes

    Is there a transaction on your statement that you think may be incorrect?

    If you need to dispute a transaction or advise us of an unauthorised one, we're here to help.

    Visa Card disputes/unauthorised transactions

  • Card fraud

    Think you may have experienced card fraud?

    Call 1300 705 750 within Australia (available 24hrs a day); or

    Call +61 2 8299 9534 from overseas.

    Our consultants may call you to confirm suspicious transactions on your card.

    Learn more about the anti-fraud measures we have in place to protect you.

Internet Banking

  • Register for Internet Banking

    To register for Internet Banking, please call us on 13 11 82 or visit your nearest branch.

  • Login to Internet Banking

    Login to Internet Banking here

Need some expert advice?

  • Our Head Office is located at 50 Flinders Street, Adelaide 5000.

    If you'd like to send us a letter:

    People's Choice
    GPO Box 1942
    Adelaide SA 5001

    To find your nearest Home Loan Adviser, Business Banker or branch, click the link below.

Connect with us on social media

We're available for general enquiries on social media between 9am - 5pm Monday to Friday (ACDT), excluding public holidays in South Australia.