ATMs - frequently asked questions

To avoid an unwanted transaction fees we recommend you withdraw cash from a People’s Choice ATM, another major financial institution’s ATM (such as the Big Four banks and BankSA), a supermarket self-service checkout or participating retailers using EFTPOS facilities. We encourage you to check for fees before completing any transaction at an ATM.

People's Choice ATMs can be found at all of our Branches and our Lending & Advice Centres. Click here to find your closest branch and ATM using our Locate Us tool.

People’s Choice ATMs can be recognised by our logo and our People's Choice green.

Yes. Before any transaction (withdrawal or balance check) is finalised the ATM will display the operator’s transaction fee and offer you the option to accept the fee and continue, or decline the fee and cancel the transaction. You can decline and end the transaction at this point to avoid the fee. We recommend you always check for fees before completing an ATM transaction.

No, the following functionalities will still be available at a People’s Choice ATM for our members to use free of charge:
Cash withdrawals from up to three transaction accounts if they are linked to your card
Cash and/or cheque deposits at deposit-taking ATMs to accounts linked to your card – up to three transaction accounts/savings accounts and two loans
Transfers between your People’s Choice accounts linked to your card – up to three transaction accounts/savings accounts and two loans
Change of your PIN
Account balances