Do I still have access to my joint account with the deceased member?
Yes, you may continue to access any joint accounts you held with the deceased person. Where an account is 'two to sign' we require a certified copy of the Death Certificate before allowing sole access. The joint account cannot be closed until receipt of a certified copy of the Death Certificate.
Keep your ATM transaction slips as a record of your balances held and avoid attempting transactions when you have insufficient funds, or use the account balance facility before attempting a withdrawal to avoid overdrawing from your account. Phone, Internet, Mobile and SMS Banking are free services that you can also use to find out your account balances before you transact.