Banking during COVID-19
How do I withdraw money if my local People's Choice branch is temporarily closed?
You can withdraw up to $2,000 per day per card from any People's Choice or major bank* ATM, or supermarket, free of charge. Withdrawals can also be made through Bank@Post at selected Australia Post outlets, free of charge for the first two withdrawals each month. Extra People's Choice cash withdrawals during the same month will incur a $3.00 fee per withdrawal.
*Major banks include Westpac, NAB, Commonwealth and ANZ.What if I need to withdraw more than $2,000 in a day?
If you need to withdraw more than $2,000 in one day, you can select 'Credit' when completing the transaction. Your limit will be approved for the balance of your account.
What if I need a service other than to withdraw money or make a deposit?
You can use your Internet Banking and Mobile Banking App to view your account history, set up payments, open new accounts and much more.
Login to Internet Banking now or if you’re not yet registered to use Internet Banking, give us a call on 13 11 82.
Alternatively, our National Contact Centre is available to take your call from 8am – 8pm Monday to Friday and 8.30am – 4.30pm on Saturdays (ACST).How do I apply for a loan if my local People's Choice branch is temporarily closed?
You can apply for a loan online through our website, Internet Banking or our Mobile Banking App.
Login to Internet Banking now or if you're not yet registered to use Internet Banking, give us a call on 13 11 82.
Our National Contact Centre is available to take your call from 8am – 8pm Monday to Friday and 8.30am – 4.30pm on Saturdays (ACST).With COVID-19 hurting the economy, do I need to be concerned about the future of People's Choice?
No. People's Choice is in a strong financial position notwithstanding the economic effects of COVID-19.
Are my deposit funds safe?
Yes, your funds are safe. People's Choice is one of the country's largest credit unions and, as an Authorised Deposit-Taking Institution (ADI), is part of the Federal Government's Financial Claim Scheme and its $250,000 deposit guarantee.
We have been in existence since 1949 and have been growing strongly since.
Read more about the government's scheme.