Related FAQs

  • How do I make a home insurance claim?

    You can make a claim via your CGU Online Account. Details on how to register for your Online Account are included in your renewal offer or in your new business documentation.  
    Alternatively, you can call CGU on 13 24 80, for 24-hour claims lodgement.

  • Would my home and contents be covered for flood?

    All CGU Building, Contents and Landlord insurance policies automatically include cover for storm, flood, rainwater or wind damage. 

  • Do I get a discount if I have an alarm?

    CGU consider whether there is an alarm installed and what type of alarm when determining the premium for a contents policy. 

  • Am I covered for my personal effects away from home?

    CGU have a range of options for covering your contents, allowing you the flexibility to choose the level of cover and benefits that are right for you. This includes the option to cover personal items outside of the home for an additional premium. To discuss your coverage needs, you can call us on 13 11 82. 

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