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Banking with People’s Choice means your transactions and personal details are safe; however, there are some easy things you can do to help ensure you stay safe online and protect your finances! We’ve put together some online safety tips so that you feel secure banking with us online.

Check the URL

Always type peopleschoice.com.au into your browser when accessing Internet Banking to ensure you are not filling your details into a fake website. An easy trick to make sure you don’t accidentally type the wrong address is to save our website as a favourite or a bookmark. Not only will this keep you safe, but it means you can access People’s Choice and Internet Banking with a simple click.

Watch out for fraudulent emails and online scams

Hackers can create emails or text messages that look authentic to try collect your personal information. Don’t follow links in emails asking for your account, card or personal details. Remember, we will never contact you via email or SMS asking for your personal details. If it doesn’t look legit, it’s probably not, so if you’re ever in doubt, don’t click anything.

Change passwords regularly

Changing your password is a great way to keep your account safe. Strong passwords should be hard to guess, using a mix of special characters, numbers and capitals wherever possible. Make sure to use different usernames and passwords for different services and not to tell anyone what they are. It’s better to be safe than sorry so If you think your password may have been compromised, we can change it for you on request.

Install anti-virus software

You’re not expected to be an expert on all websites so the best way to protect your computer is to make sure your anti-virus software is installed and up to date. If you think your computer has been infected with a virus, change your Internet Banking password straight away.

Keep track of your account

Regularly check your statements  and accounts to look out for any transactions that don’t look right. To help monitor your account, you can also set up email to be notified of all Internet Banking transactions. It’s also helpful to review your last log in date and time when signing in to Internet Banking to make sure it appears correct.

Add extra layers of security

People's Choice Secure Code is an extra layer of security that goes beyond basic usernames and passwords to help protect you from unauthorised transfers. When you are performing sensitive functions or transferring money to another financial institution or BPAY for the first time, you will be prompted to authorise a push notification or enter a secure code. This feature is designed to protect you from fraudulent activity by connecting your internet banking to another secure device.


If you notice any unauthorised transactions on your account, or believe your details may have been compromised, change your passwords immediately and contact us on 13 11 82.


Noticed an unauthorised transaction on your account?

Learn more about disputes and unauthorised transactions.

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