People’s Choice uses industry-standard encryption to help you to stay safe while you’re online banking with us. There are also some things you can do:

  • Always type '’ into your browser when you use Internet Banking
  • Check your last login date and time when you sign in to make sure it's correct
  • While you're using Internet Banking, be wary of pop-ups that ask for personal information or ask you to click on links
  • Be careful if you're using a public computer or free public Wifi – make sure your private details are protected and log out when you're finished
  • Always use secure sites that have a padlock icon in your browser 
  • Don't click on links in emails that ask for your account, card or personal details
  • Use email to confirm transactions and help monitor your account
  • Change your Internet Banking passwords often and don't use the same password for other accounts or systems
  • Don't record or share your Internet Banking passwords with anyone else
  • Make sure your computer's anti-virus software is installed and up to date
  • Immediately contact People's Choice if your computer has been infected with a virus or malicious software


Our Mobile Banking App has the same high level of security as our Internet Banking, so you can bank on the go, stress-free. Check out our tips for keeping your Mobile Banking secure:

  • When you're not using your device, lock it and keep it in a safe place
  • Avoid using the same PIN for your device and for the Mobile Banking App
  • Don't store your banking PINs or passwords on your device
  • Let us know immediately if your device is stolen or lost
  • Delete People's Choice text messages
  • Never send any personal information via text message
  • Don't hack or modify your device
  • Install and maintain appropriate security software for your device
  • Install and keep up to date anti-virus software for your device
  • Only download apps from reputable sources
  • Check privacy policies and permissions of any apps you download

If you see any unauthorised transactions on your account or you think your details may have been compromised, change your passwords straight away and call us on 13 11 82

Secure code

People’s Choice Secure Code is an advanced online security solution delivered in partnership with global cyber security leader, Symantec. It's an extra layer of verification that goes beyond the basic username and passwords to give you secure access to your banking.

People's Choice Secure Code is replacing SMS Verification and Personal Icons to bring you enhanced digital security and real time fraud detection. Making digital banking easier and more secure for you, to transact anytime and anywhere....even when you travel.

How does Secure Code work?
It works by delivering either a Secure Code Push Notification to your mobile device or by generating a six digit Secure Code from within your mobile device or an alternate application on your PC when using Internet Banking to perform certain transactions.


    • Are contactless payments safe?

      Yes, it’s perfectly safe. You’re covered by Visa’s Zero Liability policy so you won’t be held responsible for fraudulent charges or unauthorised purchases. If you use a digital wallet, it even has extra layers of security that use your device’s technology, plus it doesn’t share your account details with anyone, even the store.
    • Is Internet Banking secure?

      People’s Choice uses industry-standard encryption to help you to stay safe while you’re online banking with us. See our tips to stay safe online.
    • How do I register for Secure Code?

      Once you have installed the People’s Choice Mobile Banking App and registered - that’s it.

      If you choose to transact via Internet banking at any time, you can access a secure code from the hamburger menu option via your Mobile Banking App, or, simply approve the push notification received to your device.
    • How is People's Choice Secure Code accessed?

      People's Choice Secure Code will be available via:

      - People's Choice Mobile Banking App: Available for Android and iOS devices. The Secure Code will generate within the People's Choice App or via a Secure Code Push Notification to the App

      - Access App: A Symantec App that can be downloaded to a device (phone, tablet, PC) that is able to generate a Secure Code

    Need some help? We've got you covered. 

    Get in touch with us and we can help you get the answers you need.