Related FAQs

  • How do I view my interest summary at the end of the financial year?

    This is available via Internet Banking and the Mobile Banking App!

    If you are registered for Internet Banking, you can access your interest summary and print a report online. Simply Log on to your Internet Banking. Select ‘Accounts’ and then select ‘Interest Details’. You can print your summary by selecting the print icon at the bottom of the page.

    If you use the App, you can access your interest summary by clicking on the Info button to the right of your account summary.
  • I don't currently use Internet Banking - how can I register?

    If you don’t have Internet Banking, please call us on 13 11 82 or visit your closest branch and we can assist you to get set up. Our consultants will also be more than happy to step you through basic navigation and run through our features and benefits.
  • Are there any other ways to view my interest details?

    Your interest details are included on your statements.

    For the interest you have received (credited) on Savings accounts and Term Investment accounts, an interest credit summary is included on your June statement. This is located on the final page of your June statement and includes a summary of the full financial year.

    For interest that you have paid (debited) for loan accounts, this information is included on your regular lending account statements. Interest charged on lending accounts is calculated daily and debited on the final day of each calendar month, so it appears as the final transaction at the end of each month.

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