My car may be driven by someone else, do I need to list them on my Policy?

The new CGU Car products provide greater flexibility to decide which benefits are important to you, including the Choice of Repairer option. To discuss your policy and the available options, please phone us on 13 11 82.  

The CGU Claims team will provide regular updates about your claim until it is finalised. Alternatively, you can manage your claims through your CGU Online Account or call CGU to discuss your claim on 13 24 80 (13 CGU 0) from 8.30am to 5.00pm wherever you are in Australia, Monday to Friday. 

You can make a claim via your CGU Online Account, details on how to register for your Online Account are included in your renewal offer or in your new business documentation.

Alternatively, you can call CGU on 13 24 80, for 24-hour claims lodgement.

You can lodge a claim through your Online Account or by calling CGU on 13 24 80, 24 hours 7 days a week. CGU will provide you with a Claim reference number and advise you of the next steps. The CGU Claims team will provide regular updates about your claim until it is finalised. Alternatively, you can manage your claims through your CGU Online Account. 

You can add additional drivers to your policy. If an accident occurs while an undisclosed driver is operating your vehicle, we may charge an additional excess.