People’s Choice Credit Union is today announcing the difficult but necessary decision to permanently close its branch in Alice Springs.
The safety and wellbeing of our people is our utmost priority. Following the substantial rise in the number of serious incidents that have threatened the safety of our people, the decision has been made to close the branch.
As a member owned bank, our members are incredibly important to us, and we are committed to minimising the impact of this change. While the branch will close its doors on 30 August 2024, a number of measures will be in place to ensure members continue to have access to their banking products and services.
“We recognise the important role that bank branches play in local communities, and we are proud to be part of the communities that we serve, however the safety and wellbeing of our people is our top priority,” said Maria-Ann Camilleri, Chief Customer Officer.
“Over the past year, we have made every effort to keep our people safe so that we could continue to help our members with their banking needs at our Alice Springs branch. Despite implementing a range of safety measures, the only remaining option to protect our people from harm is to permanently close the branch.
“This is not a decision that we have made lightly. We greatly value our members and are committed to supporting them through this change.”
Regular users of the Alice Springs branch will be notified of the closure and provided information about alternative ways to bank with us and the support available during the transition period.
For the overwhelming majority who bank online with us there will be no impact. Importantly, the Alice Springs community will still be able to bank in-person at Bank@Post and a number of other local bank branches if that is their preference. For those members who choose this option we are committed to ensuring this transition is as easy as possible.
Members are encouraged to contact 13 11 82, visit the branch or head to our FAQs page if they require further information or support.
People’s Choice remains committed to the Northern Territory and will continue to support its members in the Territory through digital and phone banking and through its branches in Darwin, Casuarina and Palmerston.
Media enquiries
Andrew Fox | Leader, Corporate Affairs | t: 0419 714 204 | e: fox.a@heritage.com.au